Subscription and Cancellation Policy
Cineliora is operated by OTHILIA ENTERPRISES SA (Pty) Ltd, registered in South Africa. Company registration number: 2026/051232/07.
Last updated: 28 October 2026.
Intended monthly plans
- Starter: $9.99 USD/month. Intended maximum 720p; current generation is 720p only. Monthly credits are not yet confirmed.
- Creator: $19.99 USD/month. Intended maximum 1080p; current generation is 720p only. Monthly credits are not yet confirmed.
- Studio: $49.99 USD/month. Intended maximum 4K; current generation is 720p only. Monthly credits are not yet confirmed.
1080p and 4K remain disabled pending output, cost verification and explicit approval. Higher resolutions are AI-upscaled on the current model.
Availability and checkout
Live checkout and connected customer billing management are unavailable. Creating an account does not initiate a paid subscription or automatic renewal. The listed plans are intended offers, not currently purchasable subscriptions.
Renewals and taxes
Cineliora is not currently processing recurring customer charges. Billing dates, recurring consent, tax treatment, price-change notices and failed-payment terms will need to be disclosed before subscriptions are sold. No VAT registration status or tax-inclusive price treatment is asserted here.
Cancellation
No connected self-service cancellation process is currently available. For account or billing enquiries, use Contact & support. Sending a message does not automatically cancel a subscription, release pending generation credits or delete an account. Paid cancellation timing, remaining access and credit treatment will be disclosed before paid subscriptions become available.
Credits
Generation reserves credits when a job starts. A successful job charges credits; a failed job releases its reservation. Pending reservations are not available to spend on another job. Monthly paid allowances and one-time credit packs are not offered yet, and no subscription rollover or expiry entitlement is promised.
Refunds and account deletion
See the Refund Policy and Privacy Policy. Account deletion is not automated and should not be treated as subscription cancellation.
Questions? Contact us.